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Terms & Conditions

By using our services, you confirm that you have read and agree to our Terms and Conditions.


Goods in Transit Insurance - Important

Goods in Transit Insurance is the insurance in place to cover the risk of items being lost or damage whilst in transit. It is based on consignment weight and our standard FTA conditions of carriage level is £1.30 per kilogram for consignments sent via Palletways and £1.50 per kilogram for items sent via DX.

If the items you ship with us are high in value and low in weight, goods in transit insurance may not cover you to your expected level. 

It is the consignor's responsibility to insure against risk. If the value of your item(s) exceeds the insured level then please contact us for advice. We may be able to arrange an uplift in the level of cover at a surcharge.